![]() ![]() Visit the official Microsoft page for more information for enabling Telnet. Telnet is disabled in Windows Vista and Windows 7, so first you will have to enable Telnet. Once on the command line, type telnet 25. Mac users can use the "terminal" application. For windows users, you can access this via start -> run -> cmd. To test if port 25 is blocking your email, open your command line on your local computer. For the advanced user, we've included directions below to test port 25 email blocking via the command line in Windows and Mac. The easiest way to find out if port 25 is blocking your email is to contact your ISP as they will be able to provide you with the information. Here we have a few of the ISPs that have blocked Port 25, and their documentation related to the port being blocked: This feature can change without notice so if you previously were able to send email then this is the likely cause. If you cannot send email, one possible cause is your ISP (Internet Service Provider) may have blocked Port 25 which is preventing your email from being sent. ![]() SMTP Username: (replace with your email address, all lowercase). ![]() SMTP Server: (replace with your actual domain name).If you are not able to send email, first make sure that you are using the correct email settings in your email client: Then within 24 hours it will propagate back to us, and restore functionality. If it has expired, you must renew the domain with your registrar, and point back to our Nameservers. When you lookup your Whois, the main thing you want to check for is the expiration date, to ensure it has not expired. The WHOIS database is a public database that contains details about a domain, such as who it belongs to, and when it was last modified. One of the solutions listed below should help resolve your issue so that you can start sending email again. There are many different possible causes to this problem including the email client settings and port blocking. Sometimes after setting up an email client, you will be able to receive email but sending email will lead to an error message. ![]()
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